Short and long-term consulting engagements are available to help grow your business via the Web.
Web Visibility & Social Media
- Build company visibility in internet forums (external to the company Website)
- Increase company visibility in social media (Twitter, Facebook, etc) and grow buzz
- Blog development
- Community management and development
Website Management & Development
- Website strategic planning
- Site organization, architecture, usability, experience
- Copywriting and editing to bring out salient points
Internet Marketing: Increase Site Visits & Traffic
- Increase traffic, repeat visits (site stickiness) or length of visit
- Fuel customer word of mouth
- Email newsletter development or refinement
Customer Learning & Customer Relationship Management
- Capture actionable customer feedback (online surveys, focus groups, analysis and more) that can be used to evolve products and services
- Integrate and leverage technology such as CRM databases to grow customer loyalty and save the business time and money
Exceed Customer Expectations & Build Customer Loyalty
- Evaluate Website and make recommendations for user interface improvement including:
- Making it easier to use and read, easier to navigate, easier to purchase from
- Develop or strengthen interactivity and usability
- Identifying new opportunities for revenue, services, products
- Analysis of internet traffic with recommendations for improving the customer experience
- Improve programs for customer retention and services or contract renewal
Sample of Program Deliverables (varies by services contracted)
- Increasd visibility within social media
- An evaluation of your Website including recommendations to upgrade and edit text, design, and improve ease of use
- Compelling Website text ready to upload onto your site
- Recommendations for what to capture in and how to leverage a customer database
- Key trends report and information from customer feedback and surveys
Contact Customers That Click to find out more.
